contact centre
With a 24 station Contact Centre and fully automated ACD system, supported by the ability to produce bespoke CRM systems we provide a solution for all outsourced contact centre requirements.
Contact Centre Services
Our contact centre experience includes direct mail follow up, data cleansing,
market research, appointment generation, order taking and media response.
Skilled operators combined with the latest technology has positioned us
as one of the regions leading contact centres.
data
capture
customised
contact management systems
fully
automated ACD System providing ‘real time’ reporting
outbound
call handling
inbound
call handling
long
and short run campaigns
tailored
reporting / MIS
NEMC Multimedia also provide a comprehensive range of Direct Mail, Print, CD Replication, Multimedia and Contact Centre Services for the North East & the UK.
Tel: 0845 450 5509 | Fax: 0191 416 7420 | Email: info@nemcgroup.com